Hussain Al Shemsi Chartered Accountants

Process & Workflow Design

Process and workflow design

Workflow is the definition, execution and automation of business processes where tasks, information or documents are passed from one participant to another for action, according to a set of procedural rules.

Importance Of Process And Workflow Design
  • Increased visibility of your business :
    In large organization each team keeps data, system, and processes to the team. They do not share this data to other teams in the organization. In a single company different teams work towards different goals and has their own processes. This causes lack of consistency in the organization. Therefore, the teams in a company should be unified by following the same procedures and working towards the same goal. With the help of workflow design, the companies can increase visibility over their systems and processes which helps in attaining improvements and uniformity all around the company.
  • Automated Onboarding:
    Onboarding a client can be a lengthy process which involves regular meeting and other problems. The client may fail to see the benefit of the accounting firms’ services if the onboarding process is too slow. This could affect customer retention. Automation of onboarding processes will help in improving customer experience and increase customer retention. This can also help to save the time of employees to do other important tasks.

Here at HALSCA, we provide High Quality Auditing and Assurance Services in UAE & Assist growth of your Business. Our experienced team can help you for the Process and Workflow design.

  • Improved Services:
    Less clarity in workflow will lead to human errors, delays, and poor-quality outcomes. This unclear workflow process may result in forgetting certain tasks. This will also affect the new employee as he will take a lot of time to learn the new workflow which will slow them down while dealing with clients. The frequent mistakes can lead to poor work quality and dissatisfied clients which will affect the reputation of the company. Workflow will help in mapping out each step which will make it easier for the employees to finish their clients project with high quality.
  • Increased productivity:
    It is noticed in a lot of accounting firms that each accountant has their own way of carrying each task and managing clients. This leads to less transparency which means they cannot see the ways in which each process can be improved. They may be using outdated processes. With the help of a workflow design, they will have a greater visibility over their operations. This will help the managers to understand outdated and time-consuming points and remove or automate them.